Privacy Policy
Last Updated: March 9, 2026
Torrven, LLC website (torrven.com) is owned and operated by Torrven, LLC, a Montana-based consulting firm. We are committed to protecting your privacy in accordance with applicable U.S. and Montana laws, including the Montana Consumer Data Privacy Act (MCDPA) and Federal Trade Commission (FTC) guidelines.
This policy applies only to information collected through the website. Client consulting data (e.g., inspection photos/reports) is handled separately under professional agreements.
Information We Collect
Automatic Collection (Server Logs): When you visit the site, our web server logs basic information such as your IP address, browser type/version, operating system, date/time of access, requested pages, and referrer URL (if any). This data supports site operation, security, abuse detection, and general usage understanding. We do not use cookies, tracking scripts, or analytics tools to monitor individual behavior. Logs are not linked to personal identifiers and are retained only briefly (typically 30–90 days).
Information You Provide (Contact Form): On the Contact page, you may voluntarily submit your name, phone number, email address, and message. This information is sent to us via email (admin@torrven.com or similar) for the sole purpose of responding to your inquiry. Submission is optional; you can contact us without using the form (e.g., direct email).
We do not collect sensitive information (e.g., health, financial details) through the site, and we do not sell or share data for marketing.
How We Use Your Information
Server logs: For technical maintenance and security only.
Contact form submissions: To reply to your message, potentially follow up on consulting inquiries, and maintain records as needed for business purposes.
We process this data on the basis of your consent (via submission) or our legitimate interest in responding to inquiries.
Data Retention
Server logs: Retained temporarily and deleted automatically.
Contact form data: Kept only as long as necessary to resolve your inquiry (typically deleted after 6–12 months unless it leads to an active client relationship, then handled per professional retention standards).
Your Rights Montana residents and other U.S. users may have rights under applicable laws, including to:
Access or obtain a copy of personal information we hold about you (e.g., your submitted contact details).
Request correction of inaccuracies.
Request deletion of your data.
To exercise these rights or ask questions, email admin@torrven.com. We will respond within 45 days (or as required by law) and may verify your identity for security.
Data Sharing and Security We do not sell your information. Form submissions are emailed directly to us and may be stored in our secure email/system. We use reasonable safeguards (e.g., HTTPS encryption on the site, secure email practices) to protect data, though no transmission is guaranteed 100% secure. Data may be accessed by our hosting provider for technical reasons under security obligations.
Breach Notification If a breach occurs involving personal information (e.g., name combined with contact details), we will notify affected individuals and the Montana Attorney General promptly, as required by Montana law (MCA 30-14-1704), and take mitigation steps.
Changes to This Policy We may update this policy; changes will be posted here with the new date.
Contact Us For privacy questions or rights requests: admin@torrven.com